Process
5 Steps — From Telegram Message to Confirmed Booking
Aigram works in Telegram, where clients already are. They don't need to download new apps or look up websites — just a single bot handling the booking process automatically.
Client writes on Telegram
The client messages your Telegram bot — at any time. They don't need to download new apps, register, or search websites; they use the messenger they already use daily.
AI identifies intent
The system instantly reads the message and understands the client's goal — new booking, cancellation, rescheduling, or just a question. This happens in seconds on any natural phrase: 'Can I come tomorrow?', 'Cancel my booking', 'Are you free on Friday?'
AI asks clarifying questions
If details need to be clarified (service, specialist, or preferred time), the bot asks naturally — just like an experienced administrator would. The client doesn't even notice they are talking to an automated system.
System checks availability
Aigram automatically checks specialist calendars, business hours, and existing visits. Double bookings are prevented and the system offers only actually free slots.
Booking confirmed and saved
Once confirmed, the client receives a full confirmation message on Telegram containing time, service, and location. The booking is instantly shown on your dashboard and a reminder is sent 24 hours prior.
What does the business see?
Management Panel (Dashboard)
All bookings in one place — status, service, specialist, and client contact info are shown instantly.
Automated Calendar
Double bookings are completely avoided. The system checks specialist availability before confirming each new booking.
Reminders
24 hours before the visit, a reminder is sent to the client via Telegram, minimizing no-shows.
Frequently Asked Questions
Does the client need to download anything new?
No, clients don't need to download anything. Almost everyone already has Telegram. The bot is a regular chat window where clients can write quickly and easily.
What if the AI doesn't understand the client's message?
The bot will naturally ask a clarifying question. If details are still insufficient, the booking won't confirm, and you can join the conversation manually at any time.
Can I connect more than one specialist?
Yes. On the Pro plan, you can add an unlimited number of specialists. Aigram manages each calendar individually and chooses the correct slot for every new booking.
What languages does the bot speak?
The bot speaks Georgian. The system is designed specifically for the Georgian business environment and understands natural Georgian phrases perfectly.
Ready to get started?
Set up Aigram in 5 minutes, connect your Telegram bot, and receive your first automated booking today.